Council Services Department
is located in the Walter & Olive Stiemke Scout Service Center on the main floor.  Hours of operation are: M-F: 8:15 a.m. - 5:30 p.m. & Saturdays: 9:00 a.m. - 1:00 p.m.  Staff member in charge of this department is Steve Olsen.  He can be reached at (414) 443-2841, or solsen@mccbsa.org. Below is a listing of what the department can assist you with:

1. Register New Leaders & Members
   New leaders and members should be registered immediately after they become involved in Scouting. Approved applications and fees are turned into the Council Services Department at the Scout Service Center. For further information, call Terri Best, Registrar at (414) 443-2840.
   
2. Open a Unit Account
   To support your unit, the council maintains two unit accounts at the council services office. The normal unit account is for your unit to keep money available in-house to use for any purchase in the council service center including Scout Store purchases, registration fees for activities and camp, and Boys' Life subscriptions. We recommend that your unit keep a minimum balance of $50 or $100 in your account so that it is available for emergency purchases of badges or awards. The council will mail to you an annual statement of the account or you can request a statement of the account at any time. Deposits can be made to your account by making a check payable to the B.S.A. and sending it to the Council Services Department and noting that it is for your unit account. In addition, the council maintains a "registration account" for your unit. Its use is optional. Your unit registration account is the ideal place to set aside funds that are specifically to pay for registration fees and Boys' Life for your unit's charter renewal. Be sure to keep your list of unit leaders authorized to charge to the account updated.  This can be updated by seeing the council services department and changes require the approval of the unit leader, unit chairperson, and unit treasurer.
   
   Videotapes
   The council maintains a library of videotape programs to support your unit with program resources and leader training. Tapes are available for checkout through the Council Services Department. An up-to-date catalog can be found in the Volunteer Resource Center located on the main floor of the Scout Service Center. For further information on the Volunteer Resource Center please contact Steve Olsen at (414) 443-2841.
   
   Cub Scout Videotapes
   - Cub Scout Orientation: An Orientation For The Parents
   - Cub Scouting: Its Not Just For Kids
   - It Happened To Me
   - Cub Scout Jam & Webelos Wow
   - Cub Scout Basic Training
   - Cub Scout Fast Start Series:
      - The New Den Leader
      - The New Webelos Den Leader
      - The New Cubmaster
      - Pack Organization
      - The Pack Committee
      - The New Tiger Cub Organizer
      - The New Tiger Cub Coach
      - Welcome To Tiger Cubs BSA
      - Program Planning For A Quality Cub Pack
      - The Big Bear Cub Scout Advancement
      - Webelos Scout Video
   - Ethics In Action: Ages And Stages
   
   Boy Scouting Videotapes
   - Boy Scout Recruiting
   - Time Of Your Life: Boy Scout Recruitment
   - Troop Program Planning
   - Selecting Quality Leaders
   - Boy Scout Leader Fast Start Series:
   - The Troop Meeting
   - The Outdoor Program
   - Troop Organization
   - Boy Scout Advancement
   - The Barbecue: Working With The Troop Committee
   - Scouting Safety Begins With Leadership
   - Boy Scout Advancement
   - Troop Program Planning
   
   Venturing Videotapes
   - The Venture / Varsity Option For Older Boys
   - Moments In Common
   - Selling Venturing To The Head Of An Organization
   - New Crew Fast Start
   - Youth Protection Guidelines: Training For Adult Venturing Leaders
   
   Exploring and Learning For Life
   - Explorer Youth Fast Start: LFL
   - Organizing An Explorer Post
   - Exploring Basic Training
   - Exploring: Preparing Youth Today For Tomorrow
   - Lets Go Exploring
   - The Post In Action
   - Planning Outdoor Adventure for Explorers
   - Exploring Service Team Member
   - Law Enforcement Exploring
   - Fire / Emergency Exploring
   - Engineering & Technology Exploring
   - " Learning For Life " Craig Siemsen 10
   - Learning For Life Orientation For Educators
   - Learning For Life Career Awareness, A Choice To Participate
   - Learning For Life: " Champions "
   - Learning For Life Senior High School
   - Learning For Life 7th & 8th Grade
   - Learning For Life School-To-Careers
   
   Commissioners
   - Unit Commissioners Orientation
   - Unit Problem Solving For Commissioners
   - Unit Commissioners: Helping Units Succeed
   - College Of Commissioner Science - Unit Visitation
   
   Other Videotapes & Audiovisual Materials
   - Cold Weather Camping
   - LeFeber Northwoods Camp
   - The Electricity Merit Badge
   - A Time To Tell
   - Hang Tough Milwaukee
   - High Adventure Bases
   - The Magic Of Philmont
   - Philmont Pre Trek Training
   - Philmont Trek Preparation
   - Philmont No Trace Camping
   - Order Of The Arrow - Scouting's Brotherhood Of Cheerful Service
   - Order Of The Arrow Elections
   - Drug Free Kids: A Parent's Guide
   - Drugs: A Deadly Game
   - Youth Protection Overview
   - Youth Protection: Guidelines For Parents & Leaders
   - Youth Protection: Because We Care
   - Bicycle Safety Camp
   - Bicycle Safety: A Kid's Eye View
   - The Hidden Danger, Low Water Crossing
   - Safety Afloat
   - Family Camping: The Essential Planner
   - Family Camping: A Guide To Being Prepared
   - Family Camping: Camping Activities
   - Family Camping: Family Camper On Wheels
   - Scouting Ministry In The United Methodist Church
   - Presbyterians And Scouting: Building Values
   - Baptist And Scouting: Building Values Together
   - Scouting In The Catholic Church
   
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